1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our online shop. Personal data refers to all data that can personally identify you. For detailed information about data protection, please refer to our privacy policy listed below this text.

Data Collection on Our Website

Who is responsible for data collection on this website? Data processing on this website is carried out by the shop operator. You can find their contact details in the website's imprint.

How do we collect your data?

Your data is collected when you provide it to us. This can include data you enter in a contact form. Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our online shop.

How do we use your data?

Some data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction, blocking, or deletion of this data. For this purpose and for further questions about data protection, you can contact us at any time using the address provided in the imprint. You also have the right to lodge a complaint with the relevant supervisory authority.

Furthermore, under certain circumstances, you have the right to request the restriction of processing of your personal data. Details can be found in the privacy policy under 'Right to Restriction of Processing.'

Analysis Tools and Third-Party Tools

When visiting our website, your browsing behavior may be statistically analyzed. This is mainly done using cookies and so-called analysis programs. The analysis of your browsing behavior is usually anonymous; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can opt out of this analysis. We will inform you about your options to object in this privacy policy.

2. Opening a Customer Account

In order to place orders in the online shop, you must open a customer account. When registering for a customer account, we collect the following data:

Data Protection

All daily menu user data is treated confidentially.

  • First and Last Names
  • Company Name
  • Mailing Address
  • Email Address
  • Phone Number (optional)
  • Password

The data is collected for the purpose of providing the customer with password-protected direct access to their stored basic data with us. The customer can view their completed and open orders, as well as manage or modify their personal data within it.

The legal basis for processing the data for this purpose is the consent you have given us according to Article 6(1)(a) of the EU General Data Protection Regulation (EU-GDPR).

3. Opening a Customer Account

We only disclose your personal data if you have expressly consented, if there is a legal obligation to do so, or if it is necessary to enforce our rights, especially to assert claims arising from the contractual relationship.

Furthermore, we share your data with third parties to the extent necessary within the scope of using the website and contract processing (even outside the website), especially for processing your order. This includes the respective transport service provider responsible for shipping the ordered goods. The website is hosted on servers in Switzerland. The sharing of data is for the purpose of providing and maintaining the functionalities of our website. This represents our legitimate interest according to Article 6, paragraph 1, point f of the EU General Data Protection Regulation (EU-GDPR).

When you make credit card payment on the website, we forward your credit card information to your credit card issuer and the credit card acquirer through the Payment Service Provider. If you choose credit card payment, you will be prompted to enter all necessary information. The legal basis for sharing the data lies in the fulfillment of a contract according to Article 6, paragraph 1, point b of the EU-GDPR. Regarding the processing of your credit card information by these third parties, we also ask you to read the General Terms and Conditions as well as the Privacy Policy of your credit card issuer.

General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data are data that can be used to personally identify you. This privacy policy explains which data we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Note Regarding the Responsible Party

The responsible party for data processing on this website is:

Colbe Informatik GmbH
Baarerstrasse 125
6300 Zug
Email: info@colbe.ch

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (such as names, email addresses, etc.).

Withdrawal of Your Consent for Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time.

To do so, simply send us an informal email. The legality of data processing carried out prior to the revocation remains unaffected by the revocation. Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR).

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data, including any profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy.

If you object, we will no longer process your affected personal data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such advertising; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive the data that we process based on your consent or for the performance of a contract in a commonly used and machine-readable format and have the right to transmit that data to another controller, where technically feasible, if you request direct transmission of the data.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this page uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the padlock symbol in your browser's address bar.

When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion, and Correction

Within the framework of the applicable legal provisions, you have the right to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing, and, if necessary, the right to correct, block, or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time using the contact information provided in the legal notice.

Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. For this purpose, you can contact us at any time using the contact information provided in the legal notice. The right to restriction of processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. During the verification period, you have the right to request the restriction of processing of your personal data.
  • If the processing of your personal data is unlawful or has been unlawfully conducted, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need them for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of processing of your personal data instead of deletion.
  • If you have filed an objection under Article 21(1) of the GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of processing of your personal data.
  • If you have restricted the processing of your personal data, these data may - except for their storage - only be processed with your consent or for the exercise, defense, or assertion of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
Objection to Advertising Emails

The use of contact details published within the scope of legal obligations in the legal notice for sending unsolicited advertising and informational materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as through spam emails.

6. Data Collection on Our Website

Cookies

Our websites partially use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called 'session cookies.' They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website. Cookies that are required for electronic communication or to provide certain desired functions (e.g. shopping cart functionality) are stored based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Other cookies (e.g. cookies for analyzing your browsing behavior) are treated separately in this privacy policy.

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources. The collection of this data is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website. For this purpose, server log files must be collected.

Contact Form

If you submit inquiries to us via a contact form, the information provided in the contact form, including the contact details you provide, will be stored in order to process the request and for any follow-up questions. We will not share this information without your consent. The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. An informal notification by e-mail to us is sufficient for this purpose. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - especially retention periods - remain unaffected.

Inquiries via Email, Telephone, or Fax

If you contact us by e-mail, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not share this information without your consent. The processing of this data is based on Art. 6(1)(b) GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6(1)(a) GDPR) and/or on our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in the effective processing of inquiries directed to us. The data sent to us by contact inquiries will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - especially legal retention periods - remain unaffected.

7. Social Media

Facebook Plugins (Like & Share Button)

Our pages integrate plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the 'Like' button on our page. An overview of Facebook plugins can be found here. When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. As a result, Facebook receives the information that you have visited our page with your IP address. If you click the Facebook 'Like' button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that as the provider of these pages, we have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's Privacy Policy. If you do not want Facebook to associate the visit to our pages with your Facebook user account, please log out of your Facebook account. The use of Facebook plugins is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in a comprehensive presence on social media.

Instagram Plugin

Our pages incorporate features of the Instagram service, provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. As a result, Instagram can associate the visit to our pages with your user account. We would like to point out that as the provider of these pages, we have no knowledge of the content of the transmitted data or its use by Instagram. The use of the Instagram plugin is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in a comprehensive presence on social media. For more information, please refer to Instagram's Privacy Policy.

8. Plugins and Tools

Google Analytics

This website uses features of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.

Browser Extension

You can prevent the storage of cookies by adjusting your browser software settings; however, we would like to point out that if you do this, you may not be able to use all the features of this website to their full extent. Additionally, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics, as explained in the browser extension. For more information on how user data is handled by Google Analytics, please refer to Google's Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.

Demographic Features in Google Analytics

This website uses the 'demographic features' of Google Analytics. This allows reports to be created containing information about the age, gender, and interests of the site visitors. These data come from Google's interest-based advertising and third-party visitor data. These data cannot be attributed to specific individuals.

Google Web Fonts

This page uses so-called 'web fonts' provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you are using must connect to Google's servers. This allows Google to know that our website has been accessed through your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a default font will be used by your computer.

For more information about Google Web Fonts, visit: https://developers.google.com/fonts/faq and Google's Privacy Policy: https://www.google.com/policies/privacy/.

Google Maps

This page uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the United States and stored there. The provider of this page has no influence on this data transmission. The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. For more information on how user data is handled, please refer to Google's Privacy Policy.